Understanding the Medical Billing Process
A step-by-step guide to how medical billing works, from service to payment
Typical Processing Time
30-90 Days
Your Rights
Bill Transparency
Dispute Window
120 Days
The Billing Process
Follow the journey of your medical bill
Registration & Insurance Verification
Your information is collected and insurance coverage is verified
- Provide personal and insurance information
- Insurance eligibility is checked
- Coverage and benefits are verified
- Pre-authorization may be required
Service & Documentation
Medical services are provided and documented
Claim Submission
Provider submits claim to insurance company
Insurance Processing
Insurance company processes and reviews the claim
Payment & Patient Responsibility
Final bill is determined and patient portion is calculated
Common Questions
What is an EOB (Explanation of Benefits)?
An EOB is a document from your insurance company that explains what was covered and paid for a medical service. It shows the total charge, what insurance paid, and what you may owe.
How long does the billing process take?
The typical billing process can take 30-90 days from service to final bill. Complicated claims may take longer. If it's been more than 60 days, contact your provider or insurance company.
What if I find an error on my bill?
Contact your healthcare provider's billing department immediately. Request an itemized bill, identify the error, and keep records of all communications. You have the right to dispute incorrect charges.
Track Your Bill
Use our bill tracking tool to monitor the status of your medical bills.
Open Bill TrackerBilling Checklist
Download our checklist to help you stay organized throughout the billing process.